These Terms of Use govern your use of this website and set out the general terms on which Capsul Group Australia ("Capsul", "we", "us" or "our") provides quotes and products. They are supplemented by the specific written quote and contract you receive for any order, which will prevail if there is any inconsistency.
This website is operated by Capsul Group Australia, registered office 1 Sussex St, Barangaroo NSW 2000, Australia. Contact: team@capsulgroup.com · +61 483 951 801.
You may use this website for lawful purposes only. All content, branding, images, designs and floor plans are owned by or licensed to Capsul and may not be copied or reproduced without our written permission.
Prices shown on this website (for example "from" prices) are indicative starting points in Australian dollars, are for general information only, and do not include delivery, site works, foundations, utility connections, council fees or GST unless expressly stated. Images, renders and floor plans are illustrative and finishes may vary. Nothing on this website is an offer capable of acceptance — a binding agreement is only formed when you receive and accept a written quote and contract from us.
Each order is documented in a written contract at a fixed price for the scope described. The contract sets out the exact specification, inclusions, exclusions and timeline for your order.
Unless otherwise agreed in writing, our standard payment structure is:
Delivery, site works and installation costs (where not included in your contract) are additional and payable as set out in your quote.
Once your deposit is received, we begin design, engineering and planning work specific to your order. If you cancel your order after this work has commenced, the portion of your deposit representing design, engineering and planning work already performed is non-refundable, as that work cannot be recovered. The non-refundable amount will be identified in your written contract.
Where we have expressly provided a deposit-back guarantee in connection with council approval and that approval genuinely cannot be obtained, we will refund your deposit in accordance with the terms of that guarantee as set out in your contract.
Council and planning approval requirements vary by state, territory and local government area. We can coordinate and assist with approvals (including an optional site assessment for a fee), but obtaining approval is ultimately subject to the relevant authority. You are responsible for ensuring your site is suitable and lawful for the intended use.
Our homes are manufactured off-site and delivered to your location. Unless expressly agreed, you are responsible for site preparation, foundations, craneage/placement, and connection of services. Delivery timeframes are good-faith estimates and may be affected by factors outside our control (including manufacturing, shipping, weather and approvals).
Our homes are covered by a structural warranty on the terms set out in your contract. Nothing in these terms excludes, restricts or modifies any guarantee, right or remedy you have under the Australian Consumer Law, which cannot be excluded. To the extent permitted by law, our liability for a failure to comply with a consumer guarantee is limited to re-supplying, repairing or replacing the goods, or paying the cost of doing so.
To the maximum extent permitted by law, and subject to your rights under the Australian Consumer Law, we are not liable for indirect or consequential loss arising from your use of this website or our products.
These terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of the courts of that state.
We may update these terms from time to time. The current version will always be available on this page.
Questions about an order? Contact us at team@capsulgroup.com or +61 483 951 801 before signing, and we'll walk you through the contract.